Provides an extraordinary call center experience

Addresses a key part of the customer service experience

Committed to offering you the best service when you need it the most

Customer satisfaction through transformation enabled solution framework

Better consumer experience and faster turn-around times

REPAIR ensures a consistent and reliable repair process

Deliver a top-notch customer service help desk experience

Delivers a leveraged spare parts management platform with attractive pricing

LOGISTICS addresses a key part of the customer relationship

Our Lines of Business

After Sales Service Support

HCL Care, a business unit of HCL Services Ltd has one of the largest and most extensive service networks across the country and provides end to end support services across product categories.

Key Services

Direct to Customer (D2C) Services

Through D2C Service initiative, HCL Care aims to provide a One-Stop destination for all servicing needs of the consumers; across product lines - Mobility, IT and Consumer Electronics & Home Appliances; and across multiple brands, under the umbrella of “TOUCH” brand.